Returns & Exchanges
At Computer Mania, we want you to be completely satisfied with your hardware and peripherals, which is why we offer a 30-day return window for all tech products. Whether you have changed your mind or received a defective unit, our streamlined process ensures a quick resolution for your setup.
Return Process
- 1.Initiate a Request
Log in to your Computer Mania account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Carefully place the item in its original manufacturer packaging, including all cables, manuals, and accessories, then secure it inside a sturdy shipping box to prevent damage during transit.
- 3.Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; be sure to keep your tracking receipt for reference.
- 4.Inspection and Refund
Once our technicians verify the condition of the hardware, we will process your refund or exchange within 3-5 business days to your original payment method.